I wanted to write a quick email to tell you (and whomever else needs to see it) how happy I am with the job you all completed at Horn Lake (First Watch) in Des Peres.
From day one, everyone that I dealt with was kind to me in spite of my lack of knowledge on grease traps and plumbing processes in general. Not only were they kind to me but I was also very impressed with everyone's work ethic.
The crew last night was amazing especially considering the fact that I felt the need to hang out and watch for hours, mostly in anticipation of seeing what the heck was in that trap once it was opened.
I was extremely impressed by their commitment not only to [our firm] but also to get this job done correctly.
I have already mentioned this to a few friends in the industry and will continue to do so. Thank you for the (fingers crossed) good nights rest tonight but also for the "call-free" weekends I'm going to get back!
A million thanks to you all, great job!